Know about Immigration Advisers

source: Toronto Star

You don’t necessarily need anyone to help you with your immigration application. Helpful information and all forms can be downloaded from Canada’s official immigration website (http://cic.gc.ca). Unfortunately, this information is in English or French only.
• If you decide you need help, you can retain either a lawyer or a registered member of the Canadian Society of Immigration Consultants (CSIC), who will charge for their services. Consultants are not necessarily cheaper than lawyers. Lawyers do not necessarily do a better job than consultants. A lawyer or consultant who has a poor reputation with officials could damage your chances. Fees can vary a lot. So shop around. Ask other immigrants for recommendations. Talk to several potential advisers. Ask for references.
• You can also seek free help from a reputable not-for-profit group. Not-for-profit groups cannot ask for money beyond applicable government fees. (These fees are listed on the website)
• Ask prospective advisers:
• Do they use an agent to complete the work?
• What qualifications and experience do they have?
• What services will they provide, and what are the fees?

For lawyers:
• Are they authorized by a Canadian provincial or territorial law society, or the Chambre des notaires du Quebec?

For consultants:
• Do they belong to CSIC?
• Beware of anything that seems too good to be true, such as very low service fees. That may indicate that little effort will be put into your case. Expect to pay $3,000 for help with an application requiring supporting materials, such as a refugee claim or a humanitarian and compassionate application, and less for work permits, visa extensions and family sponsorships.
• Negotiate a written agreement that says precisely what services will be provided and gives a clear breakdown of fees for each. Have the consultant or lawyer sign a retainer (form: IMM5476) that is available on Immigration Canada’s website. Make sure you keep a copy. It’s good to bring in a friend or relative who knows English or French to interpret.
• Never leave original identification documents with a consultant or lawyer.
• Ask for receipts and copies of all documents in your file. There is no good reason for a consultant or lawyer not to issue these.
• Never base a claim on lies, even if your adviser suggests it. It is your file, and you are responsible for what is in it. Remember that you are paying your adviser for a professional assessment of your application, not to tell you what you would like to hear.
• Be aware that Canada does not have an amnesty program for people here illegally. Be careful of anyone who claims something different.
• If you have a problem with your representative, you can file a complaint:

If the person is:
1. Not properly authorized to represent you in Canada: File a complaint with the Canadian Council of Better Business Bureaus (www.ccbbb.ca).
2. A local agent for a lawyer or a CSIC member: Discuss the complaint with the authorized person, who is ultimately responsible for the services.
3. A member of a Canadian law society: click here for link for a list of societies and then go to the appropriate website for more information. In Ontario: the Law Society of Upper Canada (see website or call 416-947-3310 or 800-268-7568).
4. A member of the Canadian Society of Immigration Consultants: click here for link
5. A Quebec lawyer or notary: click here for link
6. If your immigration representative committed an illegal act, such as submitting fraudulent documentation on your application, contact the Immigration office that is processing your file, and the Royal Canadian Mounted Police.

From: Citizenship and Immigration Canada, Canadian Society of Immigration Consultants, Royal Canadian Mounted Police, various consultants, lawyers and immigrant advocacy groups; Toronto Star research.

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